Frequently Asked Questions
Everything you need to know about Since 1221 beauty and wellness products.
What is the shelf life of Since 1221 products?
Our products are crafted with premium ingredients and typically have a shelf life of 12 to 24 months. Once opened, we recommend using them within 6 months for optimal potency.
Do you offer international shipping?
Yes, we ship our luxury beauty collections worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
Are Since 1221 products cruelty-free?
Absolutely. We are committed to ethical beauty. None of our products or ingredients are tested on animals at any stage of the production process.
What is your return policy for skincare items?
Due to the hygienic nature of beauty products, we only accept returns on unopened and unused items within 30 days of purchase. If you receive a damaged item, please contact our support team immediately.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How can I track my order?
Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey to your doorstep.